Privacy & Data Use

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 Last Updated: September 6, 2026

BrightSide Success LLC (“BrightSide Success,” “we,” “us,” or “our”) operates brightsidesuccess.com and provides coaching, consulting, training, career development, leadership development, and related professional services (“Services”).

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, communicate with us, purchase or use our Services, participate in a program or event, or otherwise interact with BrightSide Success.

Please review this Privacy Policy carefully. If you do not want your information handled as described in this Privacy Policy, please do not provide personal information to us or use website features that require it.

INFORMATION WE COLLECT

The information we collect depends on how you interact with BrightSide Success.

Information You Provide Directly

Contact Information

When you contact us, complete a form, subscribe to communications, register for an event, or schedule a consultation or coaching session, you may provide information such as:

• Name
• Email address
• Telephone number
• Mailing address
• Company or organization
• Job title or professional role

Professional and Career Information

When you use our coaching, career-development, résumé, LinkedIn, leadership, or consulting Services, you may provide information such as:

• Résumés and professional biographies
• Employment and career history
• Education and certifications
• Professional goals
• Leadership experience
• Job-search information
• Interview information
• Professional accomplishments
• Compensation information you choose to share
• Business or organizational information

Files and Documents

You may provide documents or other materials in connection with the Services, including résumés, job descriptions, presentations, assessments, professional-development materials, and other information relevant to your coaching or consulting engagement.

Payment and Transaction Information

If you purchase Services, payments may be processed through GoDaddy Payments or Zelle.

When you pay through GoDaddy Payments, payment and billing information may be collected and processed by GoDaddy or its payment-processing partners.

When you pay through Zelle, your payment is generally processed through your participating bank, credit union, or other financial institution. BrightSide Success may receive information associated with the transaction, such as your name, payment amount, payment date, payment confirmation, and information you choose to include with the payment.

BrightSide Success does not intentionally collect or store full payment card numbers, card security codes, online banking passwords, or other financial-account login credentials processed by GoDaddy Payments, Zelle, or participating financial institutions.

Your use of GoDaddy Payments or Zelle may also be subject to the privacy policies and terms of those providers and your financial institution.

Communications

If you communicate with us by email, telephone, video conference, website form, social media, or another method, we may collect and retain the information contained in those communications.

Please avoid providing highly sensitive information, such as Social Security numbers, financial-account passwords, medical records, or other information that is not reasonably necessary for the Services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Approximate geographic location based on your IP address
• Pages viewed
• Links clicked
• Date and time of visits
• Referring website or source
• Website interaction and usage information

Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, web beacons, and similar technologies to operate the website, remember preferences, understand website activity, measure performance, and support marketing or analytics.

Cookies are small files stored on your device or browser.

You can control or disable many cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of the website.

Where required by applicable law, additional choices regarding cookies or tracking technologies may be provided.

HOW WE USE PERSONAL INFORMATION

Provide Our Services

We may use personal information to:

• Deliver coaching, consulting, training, and related Services
• Review résumés, professional materials, and career information
• Prepare for coaching or consulting sessions
• Schedule appointments
• Provide requested resources or information
• Process and document transactions and payments
• Manage our relationships with clients

Communicate With You

We may use your information to:

• Respond to inquiries
• Confirm appointments or purchases
• Provide information related to Services
• Send administrative or service-related communications
• Follow up after coaching, consulting, training, or other interactions

Marketing and Communications

Where permitted by law, we may send newsletters, educational content, announcements, offers, or information about BrightSide Success Services that we believe may be relevant to you.

You can unsubscribe from promotional email communications at any time by using the unsubscribe link included in the communication.

Even if you unsubscribe from marketing communications, we may continue to send transactional or service-related communications when appropriate.

Improve Our Website and Services

We may analyze information to:

• Understand how visitors use our website
• Improve website functionality
• Evaluate the effectiveness of content or marketing
• Develop or improve our Services
• Understand client needs and interests
• Improve the overall client experience

Security and Fraud Prevention

We may use information to protect BrightSide Success, our clients, our website, and our systems from fraud, misuse, unauthorized access, security threats, or other harmful activity.

Legal and Business Purposes

We may use information when reasonably necessary to:

• Comply with applicable laws and regulations
• Respond to lawful requests or legal proceedings
• Enforce agreements
• Establish or defend legal claims
• Protect our rights, property, clients, or others
• Maintain appropriate business, tax, payment, and financial records

ARTIFICIAL INTELLIGENCE AND AUTOMATED TOOLS

BrightSide Success may use artificial intelligence, automation, and other technology tools to assist with certain business or professional activities. These activities may include research, analysis, drafting, administrative support, content development, résumé or professional-material review, and delivery of Services.

When we use third-party technology or artificial intelligence providers, information may be processed by those providers in accordance with their applicable terms, privacy practices, security controls, and our arrangements with them.

We seek to limit the personal information provided to artificial intelligence or automated tools to information reasonably necessary for the applicable purpose.

Clients should not provide highly sensitive, confidential, proprietary, regulated, or legally privileged information for use with AI-assisted Services unless its use has been specifically discussed and is appropriate for the engagement.

BrightSide Success does not use automated systems to make employment decisions on behalf of employers or to guarantee employment, promotion, compensation, or other career outcomes.

HOW WE DISCLOSE PERSONAL INFORMATION

Service Providers

We may provide information to third parties that perform functions on our behalf or support our business operations, such as:

• Website hosting
• Payment processing
• Payment and transaction services
• Appointment scheduling
• Email and customer communications
• Customer relationship management
• Video conferencing
• Accounting and business administration
• Website analytics
• Information technology and security
• Artificial intelligence and technology services

These providers may access personal information only as reasonably necessary to provide their services and are subject to their applicable contractual, privacy, and security obligations.

Payment-related providers may include GoDaddy Payments, Zelle, and participating banks or financial institutions, depending on the payment method you select.

Legal Requirements

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Respond to a subpoena, court order, or other lawful request
• Protect our legal rights
• Investigate suspected fraud or unlawful activity
• Protect the safety or security of BrightSide Success, our clients, or others

Business Transactions

If BrightSide Success is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may disclose information when you direct us to do so or provide consent.

SALE, SHARING, AND TARGETED ADVERTISING

BrightSide Success does not sell personal information to third parties for monetary consideration.

Some privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly and may include certain disclosures involving advertising, analytics, cookies, pixels, or similar technologies.

To the extent our website uses technologies subject to these definitions, we will provide applicable privacy choices or opt-out mechanisms where required by law.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. These purposes include providing Services, maintaining appropriate business records, complying with legal, tax, accounting, or regulatory requirements, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information, our relationship with you, the reason the information was collected, and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a portable copy of certain personal information
• Obtain information about categories of personal information we collect or disclose
• Opt out of certain targeted advertising
• Opt out of certain sales or sharing of personal information, where applicable
• Limit certain uses of sensitive personal information, where applicable
• Withdraw consent where processing is based on consent
• Appeal certain privacy-request decisions where applicable

Not every right applies in every state or circumstance.

BrightSide Success will not discriminate against you for exercising a privacy right where such discrimination is prohibited by law.

Exercising Your Rights

To submit a privacy request, contact us at:

denise@brightsidesuccess.com

We may need to verify your identity before completing certain requests. We will use information provided in connection with a privacy request only as reasonably necessary to verify and process that request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may request documentation showing that the agent is authorized to act for you.

EMAIL AND MARKETING CHOICES

You may unsubscribe from promotional email communications at any time by clicking the unsubscribe link included in the email.

Opting out of promotional communications does not prevent us from sending communications necessary to provide Services, manage an existing business relationship, respond to your requests, or provide transaction-related information.

DO NOT TRACK AND PRIVACY SIGNALS

Some browsers offer “Do Not Track” settings. Because there is not a single universally accepted standard governing these signals, our website may not respond to all Do Not Track signals.

Where applicable law requires recognition of a legally recognized universal opt-out preference signal, such as a Global Privacy Control signal, we will handle such signals as required by applicable law and the capabilities of our website platform.

DATA SECURITY

BrightSide Success uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, password protection, secure technology providers, account-security practices, and other safeguards appropriate to the nature of the information involved.

No method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

CHILDREN’S PRIVACY

BrightSide Success Services are intended for adults and are not directed to children under the age of 18.

We do not knowingly collect personal information from children under the age of 13 through our website.

If we learn that personal information from a child has been collected in a manner inconsistent with applicable law, we will take reasonable steps to delete it.

THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites, social media platforms, scheduling services, payment providers, video platforms, or other services operated by third parties.

BrightSide Success does not control the privacy, security, or data practices of those third parties.

This Privacy Policy applies only to BrightSide Success. We encourage you to review the privacy policies of third-party services before providing personal information to them.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through additional notices when appropriate or required by law.

The version posted on this website is the current version of the Privacy Policy.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:

BrightSide Success LLC
Email: denise@brightsidesuccess.com
Website: brightsidesuccess.com